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Answers from the experts!

Frequently Asked Questions

These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.

  • General Questions
  • Mechanical Questions

What is the life expectancy of my HVAC system?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

Do you provide free estimate on repairs?

Of course! We're happy to give you a free estimate for your HVAC repair needs. Just keep in mind that if you'd like us to perform a detailed diagnostic check to pinpoint the issue, there is a fee for that service. We're all about keeping things transparent and ensuring you get the best service possible!

What is the difference between a free estimate and diagnostic?

A free estimate is a preliminary evaluation provided by a HVAC Technician to offer you a general idea of the potential cost of a service or repair. It's a quick assessment and doesn't involve a deep investigation. Think of it as a ballpark figure that helps you decide whether to explore a service further. On the other hand, a diagnostic service is a more comprehensive examination. When you request a diagnostic service, technicians thoroughly inspect your HVAC system to pinpoint the exact problem. They use specialized tools and expertise to identify the root cause of the issue. This detailed analysis ensures an accurate diagnosis, allowing for a precise repair quote. While a diagnostic service typically incurs a fee, it provides you with a clear understanding of what needs to be fixed before you decide to proceed with the repairs.

Can my diagnostic fee be applied toward the cost of my repair?

No, the diagnostic fee is not included in the repair cost. We believe in transparent pricing, and we itemize these fees separately. While some companies may advertise 'no diagnostic fees,' it's important to note that these costs are often incorporated into the overall equipment or service charges. At P&P Heating and Air, we prefer to be upfront about the costs associated with our services to ensure clarity and fairness in our pricing structure."

What services do you provide?

1. Installation: HVAC companies install new heating and cooling systems, including furnaces, air conditioners, heat pumps, and ductless mini-splits. They ensure proper sizing and placement for optimal efficiency.

2. Repair: HVAC technicians diagnose and repair problems with heating and cooling equipment. This includes fixing issues with components like thermostats, fans, motors, compressors, and refrigerant leaks.

3. Maintenance: Regular HVAC maintenance includes tasks like cleaning and replacing filters, lubricating moving parts, checking electrical connections, and inspecting the overall system for wear and tear.

4. Indoor Air Quality (IAQ) Solutions: HVAC companies offer IAQ services, such as installing air purifiers, dehumidifiers, humidifiers, and ventilation systems to improve the quality of the air inside your home.

5. Thermostat Installation and Programming: They can install and program thermostats, including smart thermostats, to optimize temperature control and energy efficiency.

6. Zoning System Installation: HVAC technicians can set up zoning systems, allowing you to control temperatures in different areas of your home independently.

7. Emergency Services: Many HVAC companies offer 24/7 emergency repair services for situations when heating or cooling systems break down outside regular business hours.

8. Consultation and Advice: HVAC professionals can provide expert advice on energy-efficient upgrades, system replacements, and maintenance plans tailored to your specific needs.

When selecting an HVAC provider, make sure they specialize in the specific services you need and have the necessary expertise to meet your requirements.

What is included in your maintenance package?

1. System Inspection: A thorough inspection of your HVAC system to check for any signs of wear and tear, loose components, or potential issues.

2. Filter Replacement: Replacement of air filters to ensure proper airflow and maintain indoor air quality.

3. Cleaning: Cleaning of components like coils, fans, and evaporator units to remove dust and debris that can hinder system efficiency.

4. Lubrication: Lubrication of moving parts to reduce friction and extend the life of critical components.

5. Thermostat Calibration: Calibration and testing of your thermostat to ensure accurate temperature control.

6. Electrical Component Check: Inspection of electrical connections, relays, and switches to identify and address any issues that may pose safety hazards.

7. Refrigerant Check: Inspection of refrigerant levels and, if necessary, topping off the refrigerant to ensure proper cooling performance.

8. Condensate Drain Cleaning: Cleaning and clearing of condensate drains to prevent clogs and potential water damage.

9. Performance Testing: Comprehensive testing to ensure your HVAC system is running efficiently and effectively.

10. Recommendations: After the maintenance service, you should receive a report detailing any issues found and recommended repairs or improvements.

What is the primary function of the compressor in an AC unit?

The compressor in an AC unit is responsible for compressing the refrigerant, which increases its temperature and pressure. This hot, high-pressure gas then flows through the system, releasing heat outdoors and allowing the cooled refrigerant to circulate inside for cooling.

What role does the evaporator coil play in the cooling process?

The evaporator coil is located inside the indoor unit and facilitates the cooling process by absorbing heat from the indoor air. It allows the liquid refrigerant to evaporate into a gas, absorbing heat energy from the surrounding air and cooling it in the process.

How does the condenser coil function in an AC unit?

The condenser coil is situated in the outdoor unit and plays a crucial role in releasing the heat absorbed from indoors. It allows the high-pressure refrigerant gas to condense back into a liquid form, releasing heat into the outdoor air in the process.

What is the purpose of the blower fan in the indoor unit?

The blower fan is responsible for circulating conditioned air throughout your home. It draws warm indoor air over the evaporator coil, where it is cooled, and then distributes the cool air through your home's ductwork and into your living spaces.

What is the role of the condenser fan motor in an AC unit?

The condenser fan motor in an AC unit plays a crucial role in the cooling process. Its primary function is to draw air over the condenser coils located in the outdoor unit. This airflow helps dissipate the heat absorbed from inside your home, allowing the refrigerant to release heat efficiently and maintain the cooling cycle. In essence, the condenser fan motor ensures that your AC system can effectively expel heat outdoors, contributing to the overall cooling of your indoor space.

Why is refrigerant vital in the operation of an AC unit?

Refrigerant is the heart of the AC system, as it cycles between the evaporator and condenser coils, transferring heat and facilitating the cooling process. It undergoes phase changes from liquid to gas and back, absorbing and releasing heat to maintain a comfortable indoor temperature. Proper refrigerant levels and quality are essential for efficient AC operation.

The Level of Comfort
and Service You Deserve!

The Level of
Comfort and Service
You Deserve!

Already know what you need? Bring out your technician right now, and be sure to check out our special offers.

Already know what you need? Bring out your
technician right now, and be sure to check out
our special offers.

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